Our Commitments
+234 (0) 806 111 4034

+234 (0) 806 111 4034

Our Commitments… Our way of Life

    Warmth

  • We will reach out and be friendly.
  • We will welcome you with a simile.
  • We will state our names and use yours when available.
  • We will endeavour to always understand your needs.
  • We will walk you to your destination rather than giving you verbal direction.

    Professionalism

  • We will handle your case with care.
  • We will protect your privacy and dignity by not discussing your private matters in public.
  • We will solve problems within our authority or we’ll find someone who can.
  • We will respond quickly and we will explain delays.
  • We will keep our surroundings as pleasant as possible, including keeping noise at a minimum.

    Respect

  • We will talk to you, not at you.
  • We will include you in our conversations.
  • We will be attentive, genuine and positive.
  • We will take time to be courteous and considerate.
  • We will involve you in discussions that concern you.

    Communication

  • We will keep you regularly informed.
  • We will always listen and give you our attention.
  • We will make our explanations easy to understand.
  • We will explain what we are doing and why.